I recently asked some close friends of mine to write some guest blogs they thought might be relevant to my site. Here is one of the first ones I got – from a friend I’ve known for years from PLANET. I thought the message was pretty outstanding, and one that I found out a long time ago, especially when I made a career change. What are you doing to battle the money versus happiness ratio? Read along. I’d love to hear your comments. I invited a contractor to come over a few days ago to revisit a house project. As … Continue reading
A week ago today, I was honored to speak two sessions at the 2nd Annual Interior Symposium, hosted by PLANET and OFA. Like last year, the event took place at the amazing Longwood Gardens. I’ll get to that in a bit. The event was an overwhelming success! With increased attendance over last year, over 120 Interior Plantscaping professionals gathered to learn cutting edge topics affecting the industry. I was able to share elements of Customer Service, using examples from Starbucks (where I am writing this blog, ironically) and other well known companies – about both good and bad customer service … Continue reading
OK, I will 100% admit it. I use the word “impactful” – and for years, people have told me that it isn’t a word. I like it. I think it makes a point. I prefer it over the words that online sources say to use, such as “influential” or “effective” (see this link for the reference) ~ that said, I have genuinely tried to stop using the word. It seems that some brainiac would always be telling me that it wasn’t a word. Well, I know you’re right, but I’ve never had anyone say they didn’t understand what I was … Continue reading
In recent years, many companies have moved to using e-mail as a primary method to mass communicate with clients as well as potential clients. There are a lot of really amazing services out there that allow you to collect, verify and maintain your “mailing list” – Constant Contact is what we used at my old landscaping company, and now I use Mail Chimp – it’s almost free and a GREAT web-based service that links up with my website here. For those of you that have ever asked for notifications from here, or have received my newsletter, you’ve been hit by … Continue reading
Several weeks ago, I traveled west to Kansas State University. That’s right, I didn’t say the University of Kansas. And, it was awesome! Thirty six times it has happened, and it just keeps on getting better. I’m talking about PLANET’s Student Career Days, hosted this year by Kansas State University in Manhattan, March 22-25. If you’ve never been to Manhattan, it’s certainly worth of trip. Located in the Flint Hills, it’s a beautiful college town about two hours west of Kansas City. It was really such an awesome experience to have attended so many SCD’s over the years, but … Continue reading