We got slammed with irrigation repair work a few weeks ago when it was really hot outside, and got behind on some repairs, so when I saw that there were four for clients that I’ve known my entire career, I said I’d go out and do them. So, Oscar and I hit it hard on a Saturday, generated some revenue, and had some fun. Well… my friend (first) and client (second) Jonathan Cohn grabbed his iPhone and snapped some photos of me doing what I don’t do often - get muddy and work. He emailed them to me today, and I laughed pretty hard.

And the best for last:

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PLANET Presidency Video by Staff/Leadership

by jason cupp on June 30, 2009

At Summer Leadership last week outside Portland, the PLANET Staff and Leadership did a video with photos and songs from my 14 months as PLANET’s President…  It was amazing to watch the screen and see so many of my close friends all these years.  It’s not over, just different.  I was, once again, humbled by the kudos of my peers… Thanks for such a great representation of my “life” as PLANET’s President in 2008 and 2009…

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PLANET Summer Leadership

by jason cupp on June 26, 2009

Here is a blog entry I wrote for PLANET’s blog:  The Voice of the Green Industry…

I’m writing live from PLANET’s Summer Leadership Meeting (SLM) in beautiful Stevenson, Washington - just 45 minutes from Portland, Oregon.

It has been an incredible few days so far of our staff, members, suppliers and leadership focusing on the core direction of PLANET - especially in these uncertain economic times.  I have to say that the committee meetings that I have attended have been forward thinking and focused on our membership, and how PLANET can deliver programs and services that benefit the green industry globally, especially as our country continues to struggle in its economy.  I think you’ll be impressed to see more a more formal report of the initiatives that have been discussed this week.

As is typical with PLANET events, members have spent the week so far sharing best practices, networking - but also catching up with new and old friends, sighteeing, and enjoying lots of laughs, great meals and great wine (we are in wine country!)

Here are a few photos I’ve taken throughout the last few days of SLM:

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PLANET Members relax on the veranda overlooking the Columbia River at Skamania Resort in Stevenson, WA.   (From left to right:  Kyle and Valerie Webb, Sabeena Hickman, Jennifer Lemcke, Barb and Michael McShane)


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Renewal and Remembrance Committee Chair Walter Wray leads the group on details associated with this years event.  (Roger Phelps, Tom Delaney and Heather Finney also in the photo)

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On Thursday afternoon, SLM attendees participated in teambuilding exercises - here I am with Heather Finney, Jennifer Lemcke and Joan Haller “crossing the acid river”


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Receptions nightly allow members, staff and leadership to network and catch up on the days activities…

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Belgard Hardscapes “Lifestyle” Video

by jason cupp on June 3, 2009

Recently, I was at home on a weekend and I saw a commercial for Belgard on the Golf Channel - I asked them to send it to me, and they sent me an awesome 3:30 second “lifestyle video” to share with our clients.  As you might or might not know, Highland Outdoor is one of the largest Belgard Authorized Contractors in Kansas City, with the largest indoor/outdoor display area.  Check out the video below.

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JP Horizons / Green Industry Webinar June 18th

by jason cupp on June 2, 2009

For those of you in the green industry - JP Horizons will be putting on a webinar on June 18th that is focused on our most precious asset - our team.  Jim Paluch, JP Horizons President, contacted me to speak directly to the Green Industry as my role as a Kolbe Certified Consultant, and how I have used the Kolbe Index in my businesses as well as in my consulting career.

IF you are in the green industry, please click the attachments below, contact your state or national trade association to sign up.  The webinar is limited to the first 1,000 to sign up, and we are close to being sold out.

Enjoy!

Jason (Kolbe MO:  7292)
For more information on my Kolbe Consulting, contact me here.

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To our online friends - this letter was sent out today via email to our clients, our potential clients, as well as through our social networking areas:  Our Blog, Our Highland Outdoor Twitter account and Facebook page…    Please add us on Twitter and Facebook for up to the minute information…

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June 1st, 2009

Dear Client,

Over the last 23 years, Highland Outdoor has been creating some of Kansas City’s most incredible backyards – everything from installation of boutique patio areas to full design/build projects including all aspects of outdoor design – swimming pools, pergolas, water features, architectural lighting, landscaping, outdoor living areas, kitchens, fireplaces, patios, retaining walls and many other elements.

In recent times, as our country has navigated through these unique economic environments, clients have asked us how we differ from our competitors.  In addition to the “Highland Outdoor Difference” (see below for link to this document) which we launched in 2006, our management team has created the “2009 Stimulus Package” – items of unique distinction we are confident differentiate us from everyone in the marketplace.

Our hope and desire is that a combination of these offerings allow you to see our commitment not only to our clients and our projects, but also to our landscape development firm to be a market leader now, but also in the future.

With that, I am pleased to introduce you to our Highland Outdoor 2009 Stimulus Package:

  • Lifetime Warranty – All projects, regardless of size, will have Lifetime Warranty.  You can buy with confidence that your patios, walkways, retaining walls, lighting, landscaping and other elements will have a FULL, LIFETIME, NO-HASSLE warranty for as long as you own your home.  See link below for warranty document for details.
  • No-Cost Shade Trees – For every project sold, we will install two (2) shade trees at your home, or the home of a relative, co-worker or friend – your choice.  These specimen shade trees, grown at a tree farm we have an interest in, are 2-2.5” caliper in size, and are 12-14’ tall.  Installation must be in the Greater Kansas City area – you could even give them as a gift!  $800 value.
  • No-Cost Landscape Maintenance - For the remainder of 2009, we will send a crew to your home to maintain our landscape installation – pulling weeds, deadheading perennials, trimming shrubs and pruning small trees – once a month – at no cost to you.  This guarantees your landscape will look its best, maintained by our professionals, through the rest of this year, so you can spend your time in other, more productive ways.  Value up to $1,200 depending on landscape size.
  • Payment Term Savings – Our payment terms depend on the type and size of project, but for those clients wanting to save additional monies by alternative savings plans, this opportunity is for you.  If you prepay your entire design/build contract (regardless of size), you will save an automatic 5% off the contract price.  Value up to $15,000, based on project size.

Our team is committed to you, your property, and your project.  With us partnering on delivering an incredible project and design to you and your family, along with some significant value added cost savings, we are confident that Highland Outdoor will continue to be your partner for all things green and for all things related to outdoor living.

For more information on the Highland Outdoor 2009 Stimulus Package, please do not hesitate to contact the office at 913.782.3700, or reach me directly anytime via email at jason@highland-outdoor.com or at the office.

Here is to an incredible partnership focused 2009…  A partnership between our clients and us…  I’m confident that by working together to weather this unique economic storm, our families and businesses will be stronger as a result.

Lastly, please join me to promote this great program – please advise your friends, neighbors, co-workers and families.  A reminder that our referral program sends you $100-$300 for any referral that results in a signed contract!

Cheers to a summer of great design/build projects,

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Jason K. Cupp, CLP
Certified Landscape Professional
Chief Executive Officer

PS – I’ve enclosed an Internet copy (link below) of the June 2009 Kiplinger’s Personal Finance magazine article that featured Highland Outdoor client and friends Jeff and Melissa Anthony.  Thanks Jeff and Melissa for your business and for telling your story with Highland Outdoor to a national audience!

LINKS

The Highland Outdoor Difference
Lifetime Warranty Document
June 2009 Kiplinger’s Personal Finance Magazine Article

We are excited about these new programs (available for projects between 6/1/09 and 12/31/09) - if you have any questions at all, please do not hesitate to contact us at the office at 913-782-3700 or me directly via email here.

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~adventure.relationships.truth~

by jason cupp on May 30, 2009

(As you saw a few posts before this, my good friend Jay Morgner got married three weeks ago today - to one of the most incredible women I’ve ever met - Kate Barrett.  This entry has been brewing in my heart for years, but it clicked three weeks ago as I spent four days celebrating Jay and Kate’s marriage…)

This is what I did a few weekends ago…  This photo tells it all.

(left to right, front to back:  Ethan Crabb (son of Mike and Julie Crabb), Amy Weddle (married to Jesse), Jay and Kate, Abram Stifler (one of Jay’s YL kids, now in college), Julie Crabb (Mike’s wife), Jesse Weddle (BVNW YL’er), Me, Matt Windsor (one of Jay’s YL friends/coworkers), Mike Crabb (BV YL’er), Molly Nagel (BV YL’er), Tyler Dirks (K-State friend of Jay’s), Jeff Larison (friend, K-State friend of Jay’s), Ian Davidson (BV YL’er), Mitch Hopkins (K-State friend of Jay’s), David Stetler (helped him sell his lawn company, K-State friend of Jay’s), Jon Morgner (Jay’s bro, BV YL’er and HO employee), Danny Mogolov (BV YL’er), Bri Irwin (BV YL’er), Kelly Warren (hidden behind Mike, but great friend)

A year and a half ago, when I started blogging again, I kept the name “a conversation about nothing” but added the line “adventure~relationships~truth” because of my experience that summer as an Adult Guest at Young Life’s Castaway Club.  I wrote about it on this blog.  I openly credit my friend Mason Rutledge from Washington State with the words, but little did I know how true those three little words were about my life - and what guides it.  Thanks once again, Mason…

I will admit on the front end, this post might get a little long.  I hope you take the time to read it - my hope is that it will be “introspective” (Thanks, Molly for that word!) and will help me get some things down on virtual paper that has been in my heart for quite some time…
[click to continue…]

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Ole Boy Video from the Hertz Bus

by jason cupp on May 29, 2009

Wanted to get this up quick - will likely write more later - but we get to Boston (very late, mind you) and Ole Boy lays into the pilots and the flight attendants saying “US Air Sucks” many times throwing his hands up int he air, then I’m graced by his presence on the Hertz bus.  Video ensued.  Sorry it’s bad quality, I mean, I’m doing this in stealth folks…

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US Airways Melee

by jason cupp on May 28, 2009

This was too good to not get online as it was happening. Stay tuned. I’m sure it’s going to get better…

I’m flying to Boston to go on a consulting visit with a longstanding client. I arrive at the gate in Kansas City and I’m told that I can’t carry on my small bag because the overhead bins are full. No problem - can you gate check the bag? NO.

Uhm, I had dreams of catching an earlier flight out of DC, but you cannot do that when you check a bag. No biggie, but it still was frustrating. I tried to pull the status card and I was bluntly told off. On my merry way.

Get to DCA for a long layover, and I look at my baggage claim tag and he wrote the wrong (right) flight number on it! Meaning, on US Air Shuttle flights (short hops on the east coast) the flight numbers are only 2 off. Sweet.

I get in line for the earlier flight, wait 30 minutes and right before I get to see an agent, they cancel ANOTHER flight to Boston, so all those passengers get in line for the flight I’m trying to get on. I give the guy my boarding pass and he immediately throws it back to me and says “No way”… I say, “Escuse me?”. He proceeds to tell me he has to onload all the cancelled passengers before me. It’s at that time that the lady below shows up, gets in my face and asks me what my problem was. I told her I didn’t have a problem, I was trying to understand why I could not get on the flight. She then cut me off, put her finger about an inch from my nose and told me to shut up. Now, I was totally calm. In fact, concerned that I was being an ass, I looked at a fellow traveller behind me in line and I looked at him with a puzzled look on my face and shrugged my shoulders. I then asked my new US Air friend if I could ask her a question. She then swayed her finger at me (like I was 5) and said if I needed to calm down and if I spoke she would call the police and I’d be arrested. Nice. Now I was pissed, trying to figure out how my (truly) calm demeanor was illegal. I stood there like it was a face off. She finally told me I could talk. I asked her “Why was I in line for 30 minutes when you guys cancelled a flight a few minutes ago and now all these people could go ahead of me in line?”. Her response, “I don know why you stood in line for 30 minutes” - I finally walked away, not saying anything.

Cool. I’ll just get on my original flight. Now I have 2 hours to kill. No biggie. Free AT&T Internet, so I’m good.

Board the 9pm plane I was originally scheduled on, and settle into my exit row seat. Now… Keep in mind moat of the people on this flight are either commuters or were on the 5pm (majorly delayed) flight that got cancelled.

The captain comes on and tells us that we will taxi out to the “parking lot” and because of bad weather our wheels up time is 11:10pm. The entire plane starts screaming and yelling. I’m not kidding. People are cussing, and the my friend who threatened arrest earlier comes onboard and starts yelling at everyone to call down and sit down or she would have the police come onboard.

What am I doing? Laughing. Truly laughing my butt off.

She gets everyone calmed down (via fear and intimidation) and says thatvif anyone wants to get off the plane, they could now.

Then, ole boy behind me gets on his soapbox and starts yelling, on behalf of everyone on the plane. It was way too much to type but I did get the last part of it recorded with my camera. I mean it was hilarious. He was screaming. I stood up like I was stretching right when he finished and snapped the pic below.

Surprisingly, they didn’t do anything to him. He bitches, on behalf of an entire plan, screaming at the flight attendant and does bit get arrested. I ask a question and she wants to call the cops.

It’s now 9:40, we have not left the gate, and people are relatively calm. I bet there will be more to this story. What do you think?

Stay tuned. I love travel.

(PS - I typed all of this on my iPhone, so sorry for any typos or fat fingers…)

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Mr and Mrs Jay Morgner

by jason cupp on May 9, 2009

Congratulations Mig and Kate!

A longer post will follow…

(Dang photo didn’t upload from my iPhone - I bet you were wondering!!)

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I’m in a recertification class in Phoenix and I got a message from a friend of mine (and Highland Outdoor) that we were featured on MSN.com - on the home page.  Of course, I jumped on the computer to see if it was true.  It was!  Here is a screen shot of the story - which is running on the main page, and scrolls between several stories:

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When you click on the link, you’ll see a before and after photo of a project that Highland completed near Mission Hills, KS:

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And the after photo:

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I’m completely humbled!  Check it out on your own (who knows how long it will be up) at www.msn.com.

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It’s a Bittersweet Day…

by jason cupp on April 30, 2009

Dear PLANET Friends,

This is likely my “last official email” as PLANET’s President.

It has truly been an honor and privilege to serve you, our members, and the green industry these last fourteen months.  I’m so thankful for each and every one of you, and countless others, for their partnership, dedication and passion for the work at hand.   We’ve accomplished so much together.

I spoke with two Past Presidents yesterday via telephone, and expressed how bittersweet it is to be leaving this association leadership position.  On one hand, I’m excited to be back in my business, family, community and friends - yet on another hand, the last year has been one of the most fulfilling and engaging.

As Bill Hildebolt and I have had numerous transition conversations over the last few weeks, I’m excited to pass the baton to our next President.  I know that Bill is ramped up to the issues and opportunities that we face in our industry and association, and he’s excited and enthusiastic to jump into the seat.  Bill, it’s now yours!  :)

In all seriousness, thank you once again for your trust and confidence.  Each and every one of you has made the last year a significant part of my life story - to which I will be eternally grateful.

-Jason

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Three Day Rule - How I Met Your Mother

by jason cupp on April 28, 2009

I’m a fan of the television show, How I Met Your Mother…  In some ways, it parallels my life - and it’s truly hilarious.  I love the anecdotes of being in their upper 20’s and lower 30’s - single - fun - and willing to laugh along the way.  Sound famililar?

The clear break-out character is Barney - who is played by none other than Doogie Howser himself (I will always think of our late buddy Dougan when I hear than name)… Anyway, Barney steals the show, and in this weeks opening sequence, it’s some of his best work.  NOW, I know it might offend some folks out there, but try, try, try to laugh a little.  I sure did.  Actually, a lot.

Check it out - the Three Day Rule…

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Just a few hours after the PLANET Day of Service project started, a video reporter from KansasCity.com (The online version of the Kansas City Star) showed up and took some B-Roll and did an interview with me about our project at Liberty Memorial.  The result was perfect for our service project!  As of tonight, our video was the 7th most popular video on the site.

Here is a screen capture…

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Watch the entire video here.  Thanks Chris for an awesome portrayal of our day serving our community!

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NOTE:  Follow along on our progress on the project here on the Highland Outdoor blog, or in real time via our Highland Outdoor Twitter feed: www.twitter.com/highlandoutdoor

On Earth Day 2009, a PLANET Day of Service for the landscaping, design/build and lawn care industry is dedicating over 90 volunteers, who will donate 900 hours of service, $40,000 worth of labor and materials to beautify the National World War I Museum at Liberty Memorial, in Kansas City, Missouri.   Local lawn, tree, and landscape companies will spend the day beautifying the grounds to enhance and upgrade the park and facility.

“The PLANET Day of Service is a nationwide event for the landscaping, design/build and lawn care industry and includes over 240 “Green” industry companies dedicated to beautify their local communities on Earth Day,” remarked Jason Cupp, President of PLANET, and CEO of Highland Outdoor, located in Olathe, KS.

Highland Outdoor and PBI/Gordon along with Signature Landscape, RS Unlimited, Helena Chemical, Kelly’s Lime, Arbor Master Tree Service, Kokopelli’s Nursery, C.S. Carey, and over 90 volunteers are donating time and money to beautifying one of the historic treasures of the world, the National World War I Museum at Liberty Memorial on Earth Day 2009.  PLANET also beautifies the Arlington National Cemetery in Washington, D.C. through its annual event, “Renewal & Remembrance.

The Liberty Memorial beautification project includes tuning up the sprinkler system, the delivery of one ton of Kelly’s palletized lime for the turf, mulch for the project, tree trimming and pruning as well as replacing trees which must be historically accurate and the appropriate size to fit in with existing trees.

“When Doug Obermann, with PBI/Gordon Corporation, contacted me about a group of lawn and landscape professionals who wanted to donate their time and money to the park, I welcomed them,” remarked Russell Gardner, who manages the National World War I Museum at Liberty Memorial’s 26 acre site.

The National World War I Museum at Liberty Memorial was designated by Congress as the nation’s official World War I Museum.  The primary focus of the National World War I Museum is to honor the memory and sacrifices of those who served their country and defended liberty during World War I. The new state-of-the-art complex opened in 2006 and uses interactive technology to bring history to life.

#   #   #

Kathy Hanis – (913) 271-5101
EPlus PR

Highland Outdoor is a high-end residential design/build, landscape and maintenance company serving the Midwest, with its Corporate Headquarters in Kansas City.  For more information on Highland Outdoor, visit www.highland-outdoor.com.

PBI/Gordon is an active force in the lawn and garden industry, a marketer of agricultural products and an innovator of professional turf and ornamental products, with their Corporate Headquarters in Kansas City.  For more information on PBI/Gordon, visit www.pbigordon.com.

PLANET – The Professional Landcare Network – the national association for 4,000 Lawn Care, Landscape Maintenance, Design/Build and Interior Plantscaping companies.  For more information on PLANET, visit www.landcarenetwork.com

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